I did recently and will not be going back to Spotify. There are so many small things with Tidal - actual patch notes each update, updates which clearly address user reported concerns/issues, straightforward playlist management and queue controls, an actual shuffle that isn’t some weird interaction based algorithm, and of course the quality. There’s been so many times I’ll be listening to a song, which I’ve listened to many times on Spotify, and notice something in the backing track which I wasn’t aware of or some aspect of a singer’s voice or instrument which really pops and adds texture. They also have great recommendations and a Daily Discovery playlist. And finally - it’s just music; no scrolling through podcasts or non-music this… Just high quality, easy to manage, music.
I definitely can’t argue about the size of their library! While the continued dragging of their feet on HiFi was frustrating (years of telling us it was coming), the thing which finally drove me away is their constant tweaking of playlist and queue management.
I mainly use their desktop client and controls would disappear with each update- no way to block songs, inability to remove a song from auto generated queues, playlists not syncing between devices, songs being weighted in a shuffle. I made a post on their forums about the missing options for their autoplay queues- their response was that while there was no button or context menu option to remove a song, I could select it and use the delete key. I just gave up on whatever type of user experience they want me to have.