• Julian@lemm.ee
    link
    fedilink
    English
    arrow-up
    145
    arrow-down
    2
    ·
    1 year ago

    #1 is just not being the default for 99% of devices. If someone gets a new computer, why would they go through the effort of installing a new os when the one it comes with works fine? Hell, I bet at least 50% of people in the market for a pc don’t even know what an OS is.

    • jimmy90@lemmy.world
      link
      fedilink
      English
      arrow-up
      46
      arrow-down
      2
      ·
      1 year ago

      Agreed. Android and chrome os are used happily by 10s of millions without any idea it’s a Linux distro

      • Julian@lemm.ee
        link
        fedilink
        English
        arrow-up
        25
        ·
        1 year ago

        I bet if small, cheap netbooks came out running mint or fedora or something people wouldn’t even or know or care that it was Linux.

        • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.org
          link
          fedilink
          English
          arrow-up
          28
          ·
          1 year ago

          In middle school I had a USB drive with Linux Mint installed on it which I was using on school PCs. We only used those PCs for internet browsing and office. Not a single soul noticed it wasn’t Windows. Teacher only noticed 2 differences, “You have different version of Office installed here.” and also gave me a note for “Changing wallpaper” which was strictly prohibited for some reason.

          • jimmy90@lemmy.world
            link
            fedilink
            English
            arrow-up
            5
            ·
            1 year ago

            Absolutely. In fact i think everyone is hoping steam os will be the distro to make the big push onto desktop because of the gaming and another just works kind of interface

        • PlutoniumAcid@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          Indeed, many Netbooks come with a firmware dual boot. Besides the crappy Windows lite edition, there’s a tiny instant-on Linux too. Most people don’t use that, but it’s there.

        • PlutoniumAcid@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          1 year ago

          Indeed, many Netbooks come with a firmware dual boot. Besides the crappy Windows lite edition, there’s a tiny instant-on Linux too. Most people don’t use that, but it’s there.

      • snooggums@kbin.social
        link
        fedilink
        arrow-up
        17
        arrow-down
        1
        ·
        1 year ago

        Which actually means Linux is being successfully adopted by the general public in a similar way to windows as a general use system that doesn’t require a lot of technical knowledge.

        Fully customizable distress will never be popular with the general public. They want systems that just do the general stuff and have it work automatically.

    • Owl@mander.xyz
      link
      fedilink
      English
      arrow-up
      12
      ·
      1 year ago

      I bet at least 50% of people in the market for a pc don’t even know what an OS is.

      70%*

    • thecapyking@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      my first thought actually pointed to common OS on work devices, being Windows i’d assume a majority of the time, i’d imagine a large portion of the older population were introduced to computers in a workplace setting. But your answer makes a bit more sense.

  • adonis@kbin.social
    link
    fedilink
    arrow-up
    123
    arrow-down
    2
    ·
    1 year ago

    New user: I have a problem 😊

    Everyone:👍

    • are you on xorg or wayland?
    • pulseaudio or pipewire?
    • what WM/DE are you using?
    • amd or nvidia?
    • what distro?
    • systemd?

    New user: Nevermind 😮‍💨

    • echo@sopuli.xyz
      link
      fedilink
      arrow-up
      53
      arrow-down
      1
      ·
      1 year ago

      if a new user is using a distro that doesn’t use systemd they fell for a meme

      • corsicanguppy@lemmy.ca
        link
        fedilink
        arrow-up
        2
        arrow-down
        8
        ·
        1 year ago

        if a new user is using a distro that doesn’t use systemd they fell for a meme

        Or they hate fridge art like systemd and are on something like PCLinuxOS or Alpine.

        • echo@sopuli.xyz
          link
          fedilink
          arrow-up
          25
          ·
          1 year ago

          That’s what I mean though, why would a new user be running alpine as a desktop os?

          • jan teli@lemmy.world
            link
            fedilink
            arrow-up
            1
            ·
            10 months ago

            That would be me: My hardware at the time was crap so I couldn’t use the usual mint, ubuntu, etc and I was gonna use debian but I couldn’t find the x86 download button, so after a bunch of messing about with distros like puppy and #!++, I settled on alpine for a bit. I now have decent hardware and use fedora.

    • Nuuskis9@feddit.nl
      link
      fedilink
      arrow-up
      20
      ·
      1 year ago

      At this point, my biggest dream is that these ‘new user’ distros used only Wayland, Pipewire, Systemd and Flatpaks simply to simplify things. Hopefully we’re less than 2024 away from NoVideo Wayland support.

      Also as soon as XFCE releases their Wayland support, that soon it’ll become the most famous DE choice of Mint.

      What I am really happy is to see how well supported Pipewire already is. Pipewire has never showed any problem in the new installs for me.

      • fubo@lemmy.world
        link
        fedilink
        arrow-up
        11
        arrow-down
        1
        ·
        1 year ago

        So … basically Pop!_OS.

        That’s what I’m using now, and it’s what I’d recommend for most desktop users. I’ve been using Linux systems on-and-off since before kernel version 1.0: Slackware, then Debian, then Ubuntu, then Mint, then Pop.

        (Admittedly, my use cases are pretty simple: a terminal, a browser, Signal, VLC, and Steam.)

        • Jarmer@slrpnk.net
          link
          fedilink
          arrow-up
          5
          ·
          1 year ago

          Pretty much. Pop is my go-to recommendation for pretty much anyone these days. It’s so well polished and just easy.

            • Nayviler@lemmy.ca
              link
              fedilink
              arrow-up
              2
              ·
              edit-2
              1 year ago

              Yes, that pop os. As luck would have it, Linus installed it during a very brief period where the steam package in their repo was broken. This is not a common occurrence, and I have never heard of it happening before or since.

            • unknown@sh.itjust.works
              link
              fedilink
              arrow-up
              2
              arrow-down
              1
              ·
              1 year ago

              This whole series triggered me so hard. They went out of their way to test it under the worst possible conditions.

              • last at night
              • setting a goal with a deadline/time constraints for first run
              • not stopping and reading or thinking, just assuming away
              • copy paste from google frsit thing that looks vagualy right
              • tunnel vission
              • not resources like Emily, ensuring they make big mistakes

              Then they follow up with hypocrisy of this shit, after going on and on about UI not being right or hard to use for the end user.

      • KindaABigDyl@programming.dev
        link
        fedilink
        arrow-up
        3
        ·
        1 year ago

        The problem with that is most major distros market themselves as “new user” distros to some extent though. Noob-friendly, out-of-the-box, easy, etc are all distro-marketing buzz-words that mean nothing.

        You can’t expect them to only use Wayland, Pipewire, Systemd, and Flatpaks because that dream requires every distro to use Wayland, Pipewire, Systemd, and Flatpaks, which will never be reality.

        Most distros will probably eventually adopt these tools, but there won’t be a sudden shift. It will be gradual.

        • Nuuskis9@feddit.nl
          link
          fedilink
          arrow-up
          5
          ·
          1 year ago

          Well, for Pipewire it’s the apps which needs to adjust at this point. Only thing missing currently is the Wayland but it’s coming. Making Linux less fragmented (read: confusing), the more new users will give a try.

      • michaelrose@lemmy.ml
        link
        fedilink
        arrow-up
        2
        ·
        1 year ago

        pipewire seems ready for primetime but I’m more dubious about Wayland. For instance KDE appears to still be a bit flaky and sway still works poorly under Nvidia and will never have proper mixed DPI for xwayland apps. Still seems like a tradeoff vs X which doesn’t require a compromise. XFCE is roughly 10% of Mint users. Mint users are unlikely to switch because of wayland support

      • corsicanguppy@lemmy.ca
        link
        fedilink
        arrow-up
        2
        arrow-down
        6
        ·
        edit-2
        1 year ago

        Systemd

        Fridge art. Fuck, they MAYBE have nfsroot working. MAYBE. After a decade of fucking around, when it was available for ages. The number of bags on the side of lennart’s piece of crap, just to reinvent the wheels we had before, is absolutely ridiculous.

        and Flatpaks

        … break single source of truth for as-built information and current software manifest. This kills validation, which dissolves certainty on consistency, then repeatability. And given the state of the software load exported to management tools is NOT the flatpak source of truth, you now have a false negative on the ‘installation’ of a flatpak resource when checking it via management.

        Oh. That needs to be on the interview questions.

        • EuroNutellaMan@lemmy.world
          link
          fedilink
          arrow-up
          18
          ·
          1 year ago

          Gonna be honest with you I’m an intermediate user and understood jack shit of what you just said. A beginner and average user would have probably been scared off by Linux by this point rewding this.

          • Rooty@lemmy.world
            link
            fedilink
            arrow-up
            6
            ·
            1 year ago

            If I understood the funny words magic man correctly, he is complaining that flatpaks don’t come from a single trusted source and may become a vector for malware, unlike official distro repositories. Still, that was a very technobabble way of saying it.

    • michaelrose@lemmy.ml
      link
      fedilink
      arrow-up
      13
      arrow-down
      2
      ·
      1 year ago

      Doing tech support, I encountered this attitude. People like that are nearly impossible to help. “Why can’t you just fix it!” The true answer never given is that your problem is probably something stupid you are doing, like trying to make a phone call by physically shoving the phone entirely up your asshole, and until I run through some common problems and ask some questions, I won’t be able to tell you to have your significant other get the salad tongs and pull it out of your rear and then go over “dialing.”

      People mostly need to be willing to gather detailed system info with Inxi and share it.

      • bouh@lemmy.world
        link
        fedilink
        arrow-up
        6
        arrow-down
        3
        ·
        1 year ago

        No. That’s the support job to figure out the problem of the user. It is not the user’s job to figure out the support problems.

        I work in support, so I know what I’m talking about. Unfortunately most computer guys are elitist assholes who can’t understand a user doesn’t have their knowledge or even the will to understand why this shitty tech is not working.

        • michaelrose@lemmy.ml
          link
          fedilink
          arrow-up
          7
          arrow-down
          1
          ·
          1 year ago

          Free open source software projects you don’t pay for don’t have paid support. If you talk to a fellow user it IS your job to figure out your problem. if you don’t have the will to understand anything you ought to buy a support contract.

          • Zoidsberg@lemmy.ca
            link
            fedilink
            arrow-up
            4
            arrow-down
            1
            ·
            1 year ago

            I don’t disagree with you, but to answer OP’s question, I think this right here is the problem. I love Linux for the same reason I love building my own PCs and working on my own car. For most people that don’t want to tinker, though, they’re looking for something that “just works” and can be fixed by someone else when it breaks.

            • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
              link
              fedilink
              arrow-up
              2
              arrow-down
              3
              ·
              1 year ago

              It’s such a privileged attitude, though. One CAN get paid support, but they don’t need it if they’re just a bit patient and willing to follow instructions. If you don’t want to pay, don’t expect someone else to deal with your bullshit.

              (I’m not saying this to you, but to anyone who has this attitude.)

              • michaelrose@lemmy.ml
                link
                fedilink
                arrow-up
                2
                ·
                edit-2
                1 year ago

                It case the subject wasn’t entirely clear in my prior post I agree with you, and that is exactly what I was trying to say. You the user of a foss project, aren’t a customer unless you give someone money. It IS your job to figure out your own issues. If you ask for help from your fellow users and they graciously provide you help then this is a gift you should appreciate. Because the person isn’t an expert on that topic in the employ of the creator, they might not know everything, nor do they have the infinite patience imparted by being paid by the hour to provide you help. They have their own shit to do. Treating them with entitlement and contempt like people treat support will burn these sorts of folks out, and they are far from an infinite resource. If you want a paid support relationship instead of treating the open source community as free help whose time you are entitled to, you ought to actually pay someone to do that job.

    • Nalivai@discuss.tchncs.de
      link
      fedilink
      arrow-up
      2
      arrow-down
      1
      ·
      1 year ago

      Why don’t you magically have a magic button that magically fixes everything with no effort of my own? That’s stupid, I think I will go on social media and repeatedly tell everyone that Linux is bad actually

    • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
      link
      fedilink
      arrow-up
      3
      arrow-down
      2
      ·
      1 year ago

      So you want them to provide answers by using magic? If you seek support for any software, open source or otherwise, you’ll need to tell them version, build number etc. Why do you think Linux will be any different?

      • Dhs92@programming.dev
        link
        fedilink
        arrow-up
        6
        arrow-down
        1
        ·
        1 year ago

        Because people can already barely provide this level of information for a Windows device. Most of these words look like technobabble to non-tech-enthusiasts

        • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
          link
          fedilink
          arrow-up
          2
          arrow-down
          3
          ·
          edit-2
          1 year ago

          Of course the words will be different. They aren’t hard words. And they can be answered very easily. In fact, most forums ask to include an output of something like inxi -Fazy with every question, thus eliminating the need for all of these things.

          For more niche problems, people might ask for more specific information. But most of the time, they’ll tell you exactly what to run to get that information.

          You know what’s the Windows alternative for this? Most of the time, nothing. You need to reinstall Windows. Mac is similar, except you need to have it replaced. You actually CAN repair Linux. That’s the difference.

  • Matt@lemmy.world
    link
    fedilink
    English
    arrow-up
    72
    ·
    edit-2
    1 year ago
    1. Isn’t pre-installed on well known machines by well known brands.
    2. Popular applications (whether productivity, creativity, or games) do not work out of the box that people want. It doesn’t matter that alternatives exist, or that you can use things like Wine. If it’s more than just click the icon, it’s too much.
    3. If things cannot be done purely through touch / the mouse, it is too hard for most people.
    • experbia@kbin.social
      link
      fedilink
      arrow-up
      26
      arrow-down
      1
      ·
      1 year ago

      If things cannot be done purely through touch / the mouse, it is too hard for most people.

      100%. Even as a power-user (understatement) who overwhelmingly prefers keyboard input to control things when I’m “gettin’ stuff done”, I will sometimes miss the general consideration level of Windows’ input handling when it comes to mouse and especially touch. Mouse is pretty damn good these days on Linux, but touch…

      Touch is abysmal. A ton of modern laptops have touchscreens, or are actually 2-in-1s that fold into tablets, etc, and the support is just barely there, if at all. I’m not talking about driver support - this is often fairly acceptable. My laptop’s touch and pen interface worked right out of the box… technically. But KDE Plasma 5 with Wayland- an allegedly very modern desktop stack- is not pleasant when I fold into tablet mode.

      The sole (seriously, I’ve looked) Wayland on-screen-keyboard, Maliit, is just terrible. No settings of any kind (there is a settings button! it is not wired to anything, it does nothing), no language options, no layout options (the default layout is abysmal and lacks any ‘functional’ keys like arrows, pgup/dn, home/end, delete, F keys, tab, etc), and most egregiously, it resists being manually summoned which is terrible because it does not summon itself at appropriate times. Firefox is invisible to it. KRunner is invisible to it. The application search bar is invisible to it. It will happily pop up when I tap into Konsole, but it’s totally useless as it is completely devoid of vital keys. Touch on Wayland is absolutely pointless.

      Of course, there is a diverse ecosystem of virtual keyboards and such on Xorg! However, Xorg performance across all applications is typically abysmal (below 1FPS) if the screen is rotated at all. This is evidently a well known issue that I doubt will ever be fixed.

      In the spirit of Open Source Software, and knowing that simply complaining loudly has little benefit for anyone, I have at several times channeled my frustration towards developing a reasonable Wayland virtual keyboard, but it’s a daunting project fraught with serious problems and I have little free-time, so it’s barely left its infancy in my dev folder, and in the meanwhile I reluctantly just flip my keyboard back around on the couch with a sigh, briefly envious of my friend’s extremely-touch-capable Windows 2-in-1.

      • Molecular0079@lemmy.world
        link
        fedilink
        arrow-up
        10
        ·
        1 year ago

        I echo your frustrations with Maalit. I am running Arch on my Surface Pro 7 and very frequently I have to snap in the keyboard just to get myself out of a situation where touch doesn’t work. Maalit also has this bug where it will push and resize windows as if it was visible even though it is hidden.

        Regarding the Firefox issue, it helps if you enable it’s Wayland backend by passing MOZ_ENABLE_WAYLAND=1 to it. Maalit should properly pop whenever you tap on a text box.

        • experbia@kbin.social
          link
          fedilink
          arrow-up
          5
          ·
          1 year ago

          MOZ_ENABLE_WAYLAND=1

          Thank you - I was already aware of this, actually, but I choose to leave it disabled because when this is set, touchscreen drag-scrolling of webpages breaks and it selects text as though it were a mouse click-drag instead. As it turns out, I barely use Maliit anyway because of its other deficiencies, but I definitely touch-scroll my browser a lot, even in laptop mode. A generally disappointing dilemma!

          • krash@lemmy.ml
            link
            fedilink
            arrow-up
            3
            ·
            edit-2
            1 year ago

            I also had this problem where touch scrolling on Firefox selects text instead (on ubuntu). It does however work OOTB for me on fedora, so it’s the main distro on that machine.

          • Molecular0079@lemmy.world
            link
            fedilink
            arrow-up
            1
            ·
            1 year ago

            Weird! Touch scrolling actually improves for me with the Wayland backend so that’s an odd issue indeed! There’s gotta be a trick to it, but I am unsure of what that is at the moment.

        • experbia@kbin.social
          link
          fedilink
          arrow-up
          2
          ·
          1 year ago

          I have been tempted by GNOME several times, but I disagree with some of their design choices and find them a bit frustrating. I feel that it’s fairly strongly-opinionated software. The benefits, of course, are obvious: internal consistency that leads to a higher quality experience. But, only if you buy-in to some overarching design philosophy. That’s one of the reasons I left Windows! I also have a suite of Kwin scripts that make my life a lot easier, so it’s pretty hard to leave Plasma at this point.

          Still, that keyboard has tempted me a lot nonetheless…

          • priapus@sh.itjust.works
            link
            fedilink
            arrow-up
            5
            ·
            1 year ago

            Me too. I love the look of Adwaita, but some of their choices I can’t get past, like not having a system tray. I’m really excited for Cosmic, it looks like it will blend the styling of GNOME with much of KDE’s customization!

      • TheEntity@kbin.social
        link
        fedilink
        arrow-up
        2
        ·
        1 year ago

        At this point I’m just glad I migrated to GNU/Linux way before touch input was a common thing. I never experienced it on Windows and the only way I experienced it on GNU/Linux is with it behaving like simple mouse clicks. I literally have no idea what else to expect, so I expect nothing and I don’t get disappointed.

        • experbia@kbin.social
          link
          fedilink
          arrow-up
          4
          ·
          1 year ago

          Using touch on Windows has definitely set my expectations much higher than the reality on Linux right now, so this is a good call! You won’t know what you’re missing, so it’s not going to bug you. I kind of wish I could return to this blissful ignorance. I have another 2-in-1 with Windows 11 on it in the house and anytime I look at it to keep it patched up and fix issues for its user, it reminds me very effectively of how far behind my 2-in-1 is with touchscreen interactions :(

      • jan teli@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        edit-2
        10 months ago

        I agree with the touchscreen thing-- I have one of those foldy-aroundy 2-in-1 laptops, and the only way I’ve been able to get touch to work properly (as in not like a mouse) is gnome wayland. Kde wayland’s fine too, but like you said there’s no included keyboard whereas gnome has one built-in. Also another wayland osk you could try is wvkbd (tho I’ve never used it beyond “hey what’s this”).

      • Matt@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        1 year ago

        While this is true, if someone goes to a shop and buys a “PC”, it will have Windows 100% of the time.

        You have to look to get Linux preinstalled on stuff, or pick the choice yourself. People buying PCs aren’t picking Windows, it’s just what comes with them.

  • Hextic@lemmy.world
    link
    fedilink
    English
    arrow-up
    53
    ·
    1 year ago

    Preinstalled.

    Like, were nerds and we fuck with our computers n stuff. But most people are lucky to know what a power cord is.

    Honestly if Linux with a good DE like KDE or Cinnamon was already on their PC at boot they would figure it out. Most people just use a web browser anyways.

    • happyhippo@feddit.it
      link
      fedilink
      English
      arrow-up
      11
      ·
      1 year ago

      I have put my dad on Kubuntu. Don’t like anything *buntu, personally, but I have to admit it’s quite stable and with sane defaults. He hasn’t complained ever since and support calls dropped considerably. He spends most of the time in Firefox anyways, where I’ve added ublock.

      The problem with Windows was, he’d occasionally browse the web with Edge by mistake (or because MS forces it down your throat), and as soon as an 80+ y.o. browses the web without ad blocking, getting a virus is just a matter of time.

      All this is to say that I agree with the fact that preinstalled is key. I wish that more effort was focused on fewer distros and I feel that so much talent and energies are being lost in marginal projects.

      But many people do this for passion and it’s of course their choice to decide where to contribute, or whether to spin up a brand new distro entirely, can’t judge them for that. I’m just observing that those energies could be better used to smoothen some rough edges on more popular distros to make them even more appealing to OEMs and convince them to ship those on their hardware.

    • mainframegremlin@programming.dev
      link
      fedilink
      English
      arrow-up
      9
      ·
      edit-2
      1 year ago

      This is definitely how I feel as well. None of the other shit matters unless it comes already on the machine. Even then, it absolutely has to be rock solid stable long term for it to be comparative. Of course that’s asking a lot, considering people still take their PCs into geek squad or wherever else when something goes wrong (or their printer won’t connect).

      This always reminds me of the Dell XPS option of having Ubuntu installed but of course that’s far away from “Microsoft literally pays us to sell their shit”. So, until that - or some type of adoption occurs on a B&M level/online-storefront - it’s going to be pretty “voluntary” in terms of adoption. It’s just comparatively so much more work in the layman’s sense.

      It’s in a weird way the same with cars. It’s been statistically proven that most people specifically won’t go out of their way to get a simple utility pickup truck. They buy the big fuck you truck because that’s what the dealerships have. It’s the same thing with kids going to college and the parents taking them to buy a laptop for class. My point is that it’s far more easier to just use what you get than try to rehash it. Maybe you don’t even know that’s a possibility so you just settle. Of course this isn’t the only issue, but imo the largest determining factor. IBM had businesses sucking from the teet since computers dropped, and we still deal with the ramifications.

    • Holzkohlen@feddit.de
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 year ago

      I have my dad on Mint for years. Setup browser and email program and told him to click on that little shield and do updates when it’s there. You can set the shield icon to only appear in case of updates. I sometimes have to update between versions. I think he is still on 21.0 and now 21.2 is out already.

  • ohlaph@lemmy.world
    link
    fedilink
    English
    arrow-up
    44
    ·
    1 year ago

    Most people buy computers with the OS already installed and would get just as lost trying to install MacOS or Windows.

    • bouh@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      ·
      1 year ago

      This is the correct answer. If Linux was pre-installed, most problems would vanish. My Linux computers are far, far more stable than windows once they run.

    • CoderKat@lemm.ee
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      The pre installation also means the OEM will verify compatibility, a common complaint.

  • Jérôme Flesch@lemmy.kwain.net
    link
    fedilink
    English
    arrow-up
    40
    ·
    edit-2
    1 year ago

    Based on my tests on my family and friends, the main problem is tech support. Most geeks seem to assume other people want the same things than themselves (privacy, freedom, etc). Well, they don’t. They want a computer that just works.

    Overall when using Linux, people actually don’t need much tech support, but they need it. My father put it really well by saying: “the best OS is the one of your neighbor.”

    I apply few rules:

    1. The deal with my family and friends is simple: you want tech support from me ? ok, then I’m going to pick your computer (usually old Lenovo Thinkpads bought on Ebay at ~300€) and I’m going to install Linux on it.

    2. I’m not shy. I ask them if they want me to have remote access to their computer. If they accept, I install a Meshcentral agent. Thing is, on other OS, they are already spied on by Google, Microsoft, Apple, etc. And most people think “they have nothing to hide”. Therefore why should they worry more about a family member or a friend than some unknown big company ? Fun fact, I’ve been really surprised by how easily people do accept that I keep a remote access on their computer: even people that are not family ! Pretty much everybody has gladly agreed up to now. (and God knows I’ve been really clear that I can access their computer whenever I want).

    3. I install the system for them and I make the major updates for them. Therefore, if I have remote access to the system, I pick the distribution I’m the most at ease with (Debian). They just don’t care what actually runs on their computers.

    4. When they have a problem, they call me after 8pm. With remote access, most problems are solved in a matter of minutes. Usually, they call me a few times the first days, and then I never hear from them anymore until the next major update.

    So far, everybody seems really happy with this deal. And for those wondering, I can see in Meshcentral they really do use those computers :-P

    • Dohnakun@lemmy.fmhy.mlB
      link
      fedilink
      English
      arrow-up
      20
      ·
      edit-2
      1 year ago

      When i told my dad i can install Rustdesk on his computer to do remote support (moved out), he asked me “does that mean you can look at my computer whenever you want?”. I’m really proud of him, he actually listened.

    • JackbyDev@programming.dev
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 year ago

      I think people sell themselves short with regards to having undue access to family members’ computers. If they’re willing to give it then you’ve clearly demonstrated that you’re trustworthy and haven’t given them reason to assume you’ll snoop or worse steal from them.

    • Tippon@lemmy.fmhy.ml
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      Are there any limitations to Meshcentral? I tried using Team Viewer and a few others when I was supporting family on Windows, and they all wanted to charge me after a while.

        • Tippon@lemmy.fmhy.ml
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          Thanks for replying :)

          I’ll have a look into it, thanks. I pretty much only support my mother’s laptop outside of my house now, but I use NoMachine to sort out the home computers. As much as I like it, it can be a bit slow sometimes, and it’s always in the back of my mind that it’s going to lock me out like the others did.

      • ikidd@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Wayland, unless something’s changed since the last time I tried it.

        Try Anydesk, it’s very much like Teamviewer in many ways, though it’s not FOSS.

  • mogoh@lemmy.ml
    link
    fedilink
    English
    arrow-up
    35
    ·
    1 year ago
    • Self updating without user interaction per default.
    • Better support of codecs and drivers.
    • odium@programming.dev
      link
      fedilink
      English
      arrow-up
      9
      ·
      1 year ago

      Linux does have better codecs and drivers than Windows for some stuff (Bluetooth for example), but it has worse codecs and drivers for some important proprietary hardware stuff (Nvidia for example)

    • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      Self updating without user interaction per default.

      I think that this is a terrible idea, until a clear boundary is set between applications that can or cannot break the system. Updating flatpaks automatically might be fine, but updating everything is simply a recipe for disaster.

        • somethingsnappy@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          1 year ago

          I’m old. I can use stone age computers. The real barrier is the language. If you can’t explain things to me (that knows how to do shit) in terms I’ve heard before, basically nobody outside of power user, niche users, or software engineers will ever try an OS that you have to learn a new language for just to ask a question. Thank you, that is my longest run-on sentence, and I’m a scientist.

  • shapis@lemmy.ml
    link
    fedilink
    English
    arrow-up
    32
    arrow-down
    2
    ·
    1 year ago

    It needs to “just work”. It’s not more complicated than that.

    • angrymouse@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      arrow-down
      1
      ·
      1 year ago

      This, a lot of ppl talk about the pre installed thing but Linux has a lot of friction yet. Linux is big, it’s open and made to run in almost any device with an arm or x86 processor, yet Linux is usually a pain in the ass on edge cases and we cannot ignore. Some years ago dealing with drivers on Linux was a hell, today is better but still has edge cases (this is not a Linux fault usually, vendors are shit usually but it cause friction. Audio just recently was resolved with the adoption of pipewire but pulseaudio had a lot of caveats. Now we are getting rid of X11 that is great for usual usecases but is full of workarounds if you want to to a simple thing like having two monitors with different refresh rates. There is a lot of things but linux is going forward, last year I could made my full switch since gaming on Linux became a thing but definitely was not plug and play.

    • XPost3000@lemmy.ml
      link
      fedilink
      English
      arrow-up
      14
      arrow-down
      1
      ·
      1 year ago

      Yeah honestly same, I hate having to sudo into random system files to change something basic or having to open a terminal and remember the specific magic words to do what I need

      so whenever I have the option I use GUI over CLI every time

    • that_one_guy@beehaw.org
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      This is heavily influenced by choice of DE. Some of them really do have all their options well laid out in the system settings, but others rely entirely on config files. I have little experience with GNOME, but with KDE I was able to customize my experience very heavily using only the system settings by just playing around in the GUI. Meanwhile, on another machine running Hyprland, I have had to read a lot of documentation in order to customize it, but the available options are relatively more powerful than the KDE setup.

      Neither of these methods are more right than the other, but one is absolutely more new-user friendly, assuming they do not want to simply accept the defaults.

  • Gabadabs@kbin.social
    link
    fedilink
    arrow-up
    30
    arrow-down
    2
    ·
    1 year ago

    Linux really isn’t ideal for anyone who isn’t already a tech enthusiast on some level. I recently did a fresh install of Kubuntu and after about a week, it prompted me that there were updates, so I clicked the notification and ran the updates, after which my BIOS could no longer detect the UEFI partition. I had to use a live usb to chroot into the system and repair it, as well as update grub, in order to fix it.
    It’s fixable, but this is not something anyone who doesn’t already know what they’re doing can fix. I’ve had auto updates in the past put me on boot-loops thanks to nvidia drivers, etc.
    This kind of thing needs to almost never happen for linux to be friendly for those who just want their computer to work without any technical understanding. This, honestly though, can’t happen because of the nature of distros, you can’t ever make guarantees that everything will work because every distro has slightly different packages.
    Wine is getting better, but compatibility is still an issue, especially for people who rely really heavily on microsoft office or adobe products.

    • azuth@lemmy.world
      link
      fedilink
      arrow-up
      5
      arrow-down
      3
      ·
      1 year ago

      It’s actually ideal for people who are actually not tech enthusiasts at all and do not need specific software for their job (Photoshop, audio stuff, actually NOT Ms office)

      Everybody I 've seen making this argument is actually a tech enthusiast themselves and just as out of touch with the average user as a Linux “guru” and massively overestimates the non tech enthusiast user.

      They are far more likely to fuck up their Windows PC (even with UAC because they don’t understand what it is) than successfullyinstall a new program on their own.

      I 've borged my Nvidia drivers a few times, never via the distro auto updating. Custom kernels, trying to get newer cuda versions or something. Still better to fix than AMD drivers on windows and the whole DDU dance.

      • Gabadabs@kbin.social
        link
        fedilink
        arrow-up
        3
        arrow-down
        1
        ·
        1 year ago

        I’d say it can be, if they’re running something incredibly stable that you can guarantee won’t break on them… Which involves an amount of research and effort that most people simply won’t put in as long as what they are familiar with continues to work. Windows might have it’s fair share of issues, but at least a lot of people are already familiar with it, same w/ Mac os.

        • azuth@lemmy.world
          link
          fedilink
          arrow-up
          3
          ·
          1 year ago

          Nope. Install a distro like Ubuntu and it will not break with auto updates. Nvidia drivers included.

          Much less maintenance than when they used windows.

          You also overestimate the non tech enthusiast ability to use or fix issues with windows. They usually download the first program that promises to fix their issue, or increase their RAM.

          • Gabadabs@kbin.social
            link
            fedilink
            arrow-up
            2
            ·
            1 year ago

            I mean… that’s simply incorrect. If you read my original post, I talked about that, exactly. Twice in the last month I’ve had running updates via the “updates available” notification in Kubuntu break the system, and require chrooting into the system via a live usb to fix it. That’s without any changes or messing around with the system, on a very recent install.
            When I used normal Ubuntu, there were rampant gnome shell crashes. Hardware compatibility is far from perfect, as well - case in point I’ve done clean installs of Linux Mint on computers for others in the past, only to find out that there simply aren’t working wifi drivers for the device.
            Linux CAN be less maintenance, but it’s ultimately more work to actually make the jump and completely relearn how to use a computer. I’m fully aware of the capabilities on people who aren’t enthusiasts, I do tech support for my whole family all the time. My stepfather’s solution to the wifi being slow was to make more networks on the same router, it was hosting like 12 wifi networks at once. However, windows is already familiar to them. They could technically learn to use linux, but they have zero interest because if windows has an issue they’ll just call me and I’ll fix it (and that’s usually not needed because it rarely breaks on them).

            • azuth@lemmy.world
              link
              fedilink
              arrow-up
              2
              arrow-down
              2
              ·
              1 year ago

              Well our experiences differ then. I never had any issues on vanilla Ubuntu systems. After all if there was I 'd have to be on the phone to fix it while also reminding the fam that any non specified click us a left click.

              To be fair I rarely had issues with Windows myself, at least post xp. But windows do fail, especially on updates and in quite bizarre ways. I ve had to solve quite a few over the years.

  • xavier666@lemm.ee
    link
    fedilink
    English
    arrow-up
    29
    arrow-down
    1
    ·
    1 year ago
    1. Installation process of Linux is complicated to an average Joe (Bootable USB/ISO file/Boot priority/format <- what are these scary terms?)
    2. Lack of availability of pre-installed Linux PCs at physical shops
    3. Lack of availability of industry-standard software
    4. Confusion for an average Joe due to excess choice of distros/application packaging format. Average people don’t want choices, they want to be guided.
    5. (Minor point) Most available guides for doing something heavily requires terminal usage which can be daunting to new users
  • KᑌᔕᕼIᗩ@lemmy.ml
    link
    fedilink
    English
    arrow-up
    28
    ·
    1 year ago
    1. All of the basics should just work well out of the box with minimal tweaking. Yes even NVIDIA stuff.
    2. The software center needs a massive overhaul. It feels like an afterthought by people who would rather use a command line.
    • LucyLastic@beehaw.org
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      Yeah, the descriptions and lack of curation is really weird … browse games and oh look here’s 27 varieties of reversi and a driving game that crashes on launch.

      If it were a curated list with enthusiastic and helpful descriptions it would make it more accessible to use. Get the mature and professional looking programs front and center.

      Much as I hate to say it, it could do with a makeover from someone with a sense of marketing. (Excuse me for a second, I felt a little nauseous saying that).

    • Narwhalrus@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      6
      ·
      1 year ago

      Im not sure the software center being half baked is even the real problem.

      One of the nice things about Windows is that you dont need a central, curated, repository for software. You can google the thing you want and just download an msi/exe of the latest stable version and, 99.9% of the time, leading back to your first point, it will just work.

      • this_is_router@feddit.de
        link
        fedilink
        English
        arrow-up
        22
        arrow-down
        3
        ·
        1 year ago

        What? That is easiest one of the worst parts of windows. It’s just that people are used to this dumb endeavour

        • Narwhalrus@lemmy.world
          link
          fedilink
          English
          arrow-up
          7
          arrow-down
          1
          ·
          1 year ago

          Why do you think its bad? From a secruity standpoint its obviously not great, but its undeniably more convenient than running a curl command to pull in a third party .repo file, yum update and yum install to get something that isnt easily available in my base repos.

          • wolo@lemmy.blahaj.zone
            link
            fedilink
            English
            arrow-up
            6
            ·
            1 year ago

            Flatpak and AppImage are trying to make that easier, since they both work the same on pretty much any distro, but not everything is packaged that way yet.

            Flatpak is closer to the typical package manager model, where you install things from a graphical store or the command line, while AppImages are self-contained binaries that you download from the developer and run as-is without installing.

            Snaps also exist, but they don’t work well outside of Ubuntu and its descendants…

            • Ziro@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              1 year ago

              I like Flatpak for what it is. It’s great. But I wish that the application IDs weren’t so long.

              • wolo@lemmy.blahaj.zone
                link
                fedilink
                English
                arrow-up
                1
                ·
                1 year ago

                I think if they were categories instead of reverse domain names, it would at least be easier to remember. As it is now they’re mostly just meaningless, and I think it would be better if you could refer to apps with only the last part as long as it wouldn’t create a name collision.

          • this_is_router@feddit.de
            link
            fedilink
            English
            arrow-up
            4
            ·
            1 year ago

            Nothing more convenient then a central “app store”. apt search, apt install is all I need. But I undersntd that people don’t like it, that don’t know it.

            What’s convenient about googling for software, downloading ominous files and clicking through an install wizard and most likely installing some adware and unwanted search bars? It’s crazy people see it like that.

            Even the other posters in this thread are talking about flatpak and appimage. I’ll never understand that way of thought.

      • Netto Hikari@social.fossware.space
        link
        fedilink
        English
        arrow-up
        8
        ·
        1 year ago

        That’s a pretty bad point you made there. Imagine having to google for each app on your smartphone and tell me how that’s better.

        What about the scammy search results that point to malware infected sites?

        What about stability and security updates for the software you obtained that way? Every software will have it’s own update mechanism, if there’s one at all.

        How is it not better to install or update all software on the computer with a single click or command?

        • theshatterstone54@feddit.uk
          link
          fedilink
          arrow-up
          2
          ·
          1 year ago

          Yeah, and they’re great, but I dare you to show me a Windows user that has used these, who’s not technically inclined or a developer.

        • Narwhalrus@lemmy.world
          link
          fedilink
          arrow-up
          1
          arrow-down
          1
          ·
          1 year ago

          Yep. I use both quite a bit. Chocolatey is great!

          The point Im trying to make is package managers are better suited for developers and the lack of a great alternative for installing software on the distros I’ve used is not helping with the mass appeal of Linux.

          I could be wrong here as I’ve never tried any of the “home computer” distros (mint, ubuntu).

  • Honkinwaffles@lemmy.world
    link
    fedilink
    English
    arrow-up
    28
    arrow-down
    1
    ·
    1 year ago

    The actual answer, there is no reason to switch. The vast majority of users do not care about Linux or why they would want to. For us there are lots of benefits and things we enjoy about getting away from Windows but for them “why?”

    • slabber@lemmy.ml
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      I will object on this one. Even if the majority of user does not care about privacy they do care about ransomware , viruses, speed of the system and in my opinion Linux / BSD is secure, fast and speed remains after time not like Windows where I felt that after 6 months I had to reinstall to get a performant system. I guess it is all about convincing your family and friends about those benefits.

      • Honkinwaffles@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        1 year ago

        Two weeks ago my step mother asked me “Can you help my friend connect her PC to the wifi, it runs Windows XP” users are fucking weird.

  • terminhell@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    26
    ·
    1 year ago

    Speaking from experience, from a long time ago, and from the people/family I’ve installed it for on older machines: It’s different. That’s 90% of it.

    The people that had little to no windows/PC experience actually took to Linux a lot easier not having to relearn/change habits from windows.

    • MisterD@lemmy.ca
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 year ago

      Correct. It’s lack of familiarity. Once Linux gets around 10-15% market share, enough people who know the quirks of Linux to help new people who then Linux will be big.

  • The_Tribble_Juggler@kbin.social
    link
    fedilink
    arrow-up
    25
    ·
    1 year ago

    When’s the last time the average user has had to install an operating system?

    That’s the biggest obstacle right there. I think plenty of non-techy people would use linux if it came preinstalled.

    • GenderNeutralBro@lemmy.sdf.org
      link
      fedilink
      arrow-up
      17
      ·
      1 year ago

      Also, if it came pre-installed, one would assume all the hardware was properly supported. A big pain point with Linux is that sometimes things just don’t work right, and there’s nobody to turn to for help except Google. It’s been a while since I attempted to run Linux on a laptop, but when I did I struggled a lot getting good battery life, good trackpad support, and a sleep mode that worked correctly.

      Reputations live on for decades after they are earned. Perhaps all of my laptop problems are ancient history, but I have no way to know without trying, and it’s too much effort.

      • Cynetri (he/any)@midwest.social
        link
        fedilink
        arrow-up
        4
        ·
        1 year ago

        I have an example: a little whole ago I put Arch on my 2-in-1 laptop just because I prefer open-source philosophy, and although a lot of things worked out-of-the-box, my biggest problem was the actual 2-in-1 function. I know that, like Windows, I’d have to do a little digging to get it working (except Windows would involve drivers, Linux required settings) and I got a makeshift solution working: KDE has its own screen-rotating feature, and I made 2 shell commands on the desktop that, when pressed, disable/enable the keyboard/trackpad. Turns out it only works on Xorg, and Wayland requires a way more complicated setup to work, so I just gave up using Wayland on it. Something to do with udev rules or something